Introduction
If you are a fresh graduate in Nigeria searching for a high-paying graduate trainee job in Lagos with real career growth, the Esson Software Solutions Limited Graduate Trainee Programme (Operations & Client Success) could be exactly what you need. Unlike many graduate roles that offer vague training and slow progression, this opportunity provides a clear 12-month roadmap to Operations Manager, hands-on exposure to enterprise technology, and a competitive salary of ₦150,000 – ₦250,000 monthly.
Additionally, this role is designed for digital-native graduates who want to work at the intersection of technology, logistics, customer success, and operations management. In this detailed guide, you will learn everything you need to know about the Esson Software Solutions Graduate Trainee Programme—eligibility, responsibilities, salary, benefits, career prospects, and how to apply successfully.
Whether you studied engineering, computer science, or logistics, this article will help you decide if this opportunity fits your career goals.
About Esson Software Solutions Limited
Esson Software Solutions Limited is a technology-driven startup focused on student safety and logistics solutions. The company builds and operates a digital platform that helps schools manage transportation, track routes, improve fuel efficiency, and enhance child safety across Lagos.
Unlike traditional IT firms, Esson operates at the real-world intersection of software, operations, and human coordination. Their solutions are used by schools, parents, drivers, and logistics teams, making the business both impact-driven and commercially scalable.
The Graduate Trainee Programme is a strategic initiative by Esson to groom young professionals who can grow into Operations Managers and business leaders within the company.
Overview of the Esson Graduate Trainee Programme (Operations & Client Success)
The Esson Software Solutions Limited Graduate Trainee Programme is a full-time, paid, 12-month intensive training track based in Lekki, Lagos. It is structured into three progressive phases, allowing trainees to move from operational support to client coordination and finally junior management.
Key Job Details at a Glance
| Category | Details |
|---|---|
| Job Title | Graduate Trainee (Operations & Client Success) |
| Company | Esson Software Solutions Limited |
| Location | Lekki, Lagos |
| Employment Type | Full-time |
| Experience Level | Internship & Graduate |
| Salary Range | ₦150,000 – ₦250,000 monthly |
| Programme Duration | 12 months |
| Career Progression | Fast-track to Operations Manager |
| Application Mode | Easy Apply |
| Start Date | Immediate |
| Industry | IT, Logistics & Customer Success |
This role is ideal for graduates who want practical experience, mentorship, and fast career acceleration, rather than just a job title.
Why the Esson Graduate Trainee Programme Is Unique
Many graduate trainee jobs in Nigeria offer generic training with limited growth. However, Esson Software Solutions stands out for several reasons:
- Clear promotion pathway within 12 months
- Direct mentorship from the Managing Director
- Hands-on exposure to enterprise software systems
- Real operational responsibility from day one
- Performance-based salary reviews
Additionally, the role combines technology, data analysis, customer support, and operations, making it highly valuable for long-term career development.
Detailed Breakdown of the 12-Month Training Phases
Phase 1: Operational Support (Months 1–4)
During the first four months, you will focus on platform mastery and field operations.
Core Responsibilities in Phase 1
- Backend Platform Mastery
- Learn how Esson’s safety and logistics platform works.
- Manage student manifests and route data.
- Handle bulk uploads using Excel and CSV templates.
- Pilot School Support
- Assist with onboarding the first three pilot schools.
- Help configure routes, buses, and student data.
- Staff Training & Engagement
- Support the MD during the 3-Day Physical Training Bootcamp.
- Coordinate with drivers and attendants at the Lekki Hub.
- Field Coordination
- Shadow GPS installation contractors.
- Ensure tracking hardware is installed, activated, and tested correctly.
At this stage, you will gain deep exposure to logistics operations, field coordination, and backend systems.
Phase 2: Client Coordination (Months 5–8)
After mastering internal operations, you will transition into client-facing responsibilities.
Key Responsibilities in Phase 2
- School Onboarding Lead
- Collect and validate student, bus, and route data.
- Coordinate onboarding for new school partners.
- Tier 1 Customer Support
- Act as the first point of contact for:
- Parents
- School administrators
- Transport managers
- Handle basic app troubleshooting and user guidance.
- Act as the first point of contact for:
- Reporting & Analytics
- Generate Impact Reports for schools.
- Track fuel efficiency, route optimization, and safety metrics.
This phase develops your communication skills, customer success expertise, and data interpretation abilities.
Phase 3: Junior Management (Months 9–12)
In the final phase, you begin operating as a junior operations manager.
Responsibilities in Phase 3
- Account Management
- Manage ongoing relationships with school transport departments.
- Ensure smooth service delivery and client satisfaction.
- Strategic Growth Support
- Identify opportunities for:
- Route optimization
- Cost reduction
- Platform feature improvements
- Provide feedback based on real user experience.
- Identify opportunities for:
By the end of this phase, top-performing trainees are positioned for promotion to Operations Manager.
Salary Structure and Financial Benefits
One of the most searched aspects of this role is the salary—and for good reason.
Esson Graduate Trainee Salary in Nigeria
- Monthly Salary: ₦150,000 – ₦250,000
- Performance Reviews: At 6 months and 12 months
- Potential Increments: Based on KPIs and performance
Compared to many graduate jobs in Lagos, this salary range is above average, especially for a trainee role with zero to one year of experience.
Other Benefits of the Programme
Beyond salary, Esson Software Solutions offers strong non-monetary benefits.
Key Benefits
- Fast-Track Career Growth
- Documented path from Trainee to Operations Manager.
- Professional Mentorship
- One-on-one guidance from the Managing Director.
- Global Exposure
- Experience with international enterprise software tools.
- Meaningful Impact
- Contribute to improving child safety in Lagos.
- Work Environment
- Modern coworking space at Regus, Lekki.
These benefits make the role attractive for graduates seeking long-term career value, not just short-term income.
Who Should Apply for the Esson Graduate Trainee Programme?
This opportunity is not for everyone. Esson is very specific about the kind of candidate they want.
Educational Requirements
You must have:
- A Bachelor’s degree (B.Sc. or B.Eng) in:
- Computer Science
- Engineering
- Logistics
- Or a related discipline
- Completed NYSC (mandatory)
Skills and Competencies Required
Technical Skills
- Strong digital literacy
- Comfortable using:
- Mobile apps
- Web dashboards
- Advanced Excel (VLOOKUP, CSV formatting)
Communication Skills
- Ability to speak professionally with school directors
- Empathy and clarity when dealing with drivers and parents
Personal Attributes
- Problem-solving mindset
- Curiosity and willingness to learn
- Ability to work in a fast-paced startup environment
Location Requirement
- Preference for candidates living in the Lekki–Ajah corridor
- This ensures easy access to the office and field operations
Career Prospects After the Programme
One of the biggest advantages of this role is the clear career trajectory.
Potential Career Outcomes
After successful completion, you may progress into roles such as:
- Operations Manager
- Client Success Manager
- Product Operations Lead
- Logistics Technology Consultant
Additionally, the skills gained are transferable to:
- SaaS companies
- Logistics startups
- Enterprise IT firms
- Operations consulting roles
How to Apply for Esson Software Solutions Graduate Trainee Programme
Applying is straightforward and fully online.
Step-by-Step Application Process
- Visit the official Jobberman listing
- Click on Easy Apply
- Submit your CV and required details
- Await shortlisting and interview invitation
👉 Official application link:
https://www.jobberman.com/listings/graduate-trainee-operations-client-success-ern6r5
Tip: Tailor your CV to highlight digital skills, Excel proficiency, and any logistics or tech-related experience.
Common Interview Questions to Expect
To prepare effectively, expect questions such as:
- Why do you want to work at Esson Software Solutions?
- How comfortable are you with Excel and data handling?
- Describe a time you solved a problem under pressure.
- How would you handle a frustrated parent or school administrator?
Preparing real-life examples will significantly improve your chances.
Frequently Asked Questions (FAQ)
Is this role suitable for fresh graduates?
Yes. The programme is designed for graduates with no experience or less than one year.
Is NYSC compulsory?
Yes. Completion of NYSC is mandatory.
Is the job remote?
No. This is an on-site role in Lekki, Lagos.
Is there job security after the programme?
High-performing trainees are strongly considered for permanent management roles.
Final Thoughts
The Esson Software Solutions Limited Graduate Trainee Programme (Operations & Client Success) is more than just another graduate job—it is a career accelerator. With competitive pay, structured learning, mentorship, and a fast track to management, it offers a rare opportunity for ambitious Nigerian graduates who want to grow quickly in tech-driven operations.
If you are digitally savvy, curious, and ready to build a meaningful career in Lagos, this programme is worth applying for now.
👉 Apply today and take the first step toward becoming an Operations Manager within 12 months.
